I get the same problem if I try and log into MY BT as well.
Have reset my password twice but still cannot get in.
Have tried to call but no options available to get to the correct team.
I have tried a few times. It seems to be happening more and more often now
Same here. Says 'something went wrong. Please try again'
BT - is anyone looking into this? Need to use my email ASAP. Thanks.
It is down at the moment, but I guarantee you these guys will either respond shortly, or it will be sorted.