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Message 1 of 5

Can't send email to multiple recipients

Today I tried to send a regular update to a group. I got the following error message:

spam, or phishing or malware. Please check or edit your message and try sending it again. (6-1-3-2) ID (61394290101B2E8A)

There is nothing in the email's content or subject that it suspicious or any different from usual. Why can't I send?

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Message 2 of 5

Re: Can't send email to multiple recipients

I have tried again using webmail instead of Entourage. Same result. Whats going on?? My emails are urgent. Please help quickly.

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Message 3 of 5

Re: Can't send email to multiple recipients

@MacUser32495 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators, who can help with some issues.

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Message 4 of 5

Re: Can't send email to multiple recipients

How many included in your group? 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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Message 5 of 5

Re: Can't send email to multiple recipients

In case you are either not aware or exceeding it there is a limit of 49 recipients per group email.  

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