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MacUser32495
Aspiring Contributor

on ‎04-01-2022 15h33

1,263 Views
Message 1 of 5

Can't send email to multiple recipients

Today I tried to send a regular update to a group. I got the following error message:

spam, or phishing or malware. Please check or edit your message and try sending it again. (6-1-3-2) ID (61394290101B2E8A)

There is nothing in the email's content or subject that it suspicious or any different from usual. Why can't I send?

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4 REPLIES 4
MacUser32495
Aspiring Contributor

on ‎04-01-2022 16h43

1,241 Views
Message 2 of 5

Re: Can't send email to multiple recipients

I have tried again using webmail instead of Entourage. Same result. Whats going on?? My emails are urgent. Please help quickly.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎04-01-2022 16h47

1,237 Views
Message 3 of 5

Re: Can't send email to multiple recipients

@MacUser32495 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators, who can help with some issues.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎04-01-2022 16h47

1,236 Views
Message 4 of 5

Re: Can't send email to multiple recipients

How many included in your group? 



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gg30340
Distinguished Sage
Distinguished Sage

on ‎04-01-2022 17h50

1,226 Views
Message 5 of 5

Re: Can't send email to multiple recipients

In case you are either not aware or exceeding it there is a limit of 49 recipients per group email.  

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