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dominicc
Beginner
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Message 1 of 2

Can't send email using Mac Mail

Hi all,

 

I joined BT a few months ago now. I can't seem to send emails (using my @live.com address) using the Mac Mail app. On o2 it was fine, I can send emails on my browser without any issues. If I use another internet connection I can send emails fine, so it seems as though its a problem with BT. 

 

I rang a few minutes ago however the gentleman I spoke to wasn't English and was struggling to understand what I was saying to him. He said he could only help if I was using BT Yahoo email.

 

Settings:

 

Incoming mail sever: pop3.live.com

Username: My email address which is @live.com

Password:

 

Outgoing mail server: Hotmail (Offline) - If I connect to a different wifi it works fine

 

Port: 995 Use SSL (ticked)

Authentication: Password

 

If anyone could shed any light on this it would be greatly appreciated.

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Moderator-Retired
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Message 2 of 2

Re: Can't send email using Mac Mail

Are you getting any error messages/codes when you try to send emails using this method? Are you able to receive emails OK?

Dean
BTCare Community Mod

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