Can't send group emails with Word attachments

[terrycorbett]

In the last couple of weeks, I cannot send a Group email (13 addresses) with any Word attachments. I get the 'Content' error message, but the contents/attachments are innocuous, short, standard format I have sent before. I can send same to two or three addresses. Problem with spam/phishing settings, local or generic?

Gan anyone help

[Alex_H]

Hi @terrycorbett,

Welcome to the BT Community

Are you using webmail when trying to send the e-mails or an e-mail app? If it is an app have you tried sending via webmail? Can you send group messages ok without any attachment? 

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Alex

[VeteranISPUser]

Hi @terrycorbett   As all Office documents can contain viruses, have you tried exporting it to a .pdf document in Word.