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Aslansman
Beginner
357 Views
Message 1 of 11

Cannot Send emails on my non BT email account

Can anybody help me??? I moved from talktalk to bt a week ago. I asked if I could carry on using my windows mail talktalk email account and the person said yes, if I asked Talktalk if that was ok. I did.  They said yes it was ok.  

I am able to receive emails, but not send them. Is there something that I am not doing?

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10 REPLIES 10
Distinguished Sage
Distinguished Sage
354 Views
Message 2 of 11

Re: Cannot Send emails on my non BT email account

You have to use BTs SMTP server to send mail.

 

Outgoing SMTP server    mail.btinternet.com

Security type    SSL

Port    465

 

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Distinguished Sage
Distinguished Sage
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Message 3 of 11

Re: Cannot Send emails on my non BT email account

Have you checked your email settings for BT.

 

Servers: mail.btinternet.com

Incoming port: 995 SSL security

Outgoing port: 465 SSL security

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Distinguished Sage
Distinguished Sage
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Message 4 of 11

Re: Cannot Send emails on my non BT email account

More help on this link BT Help with your e-mail

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Aslansman
Beginner
334 Views
Message 5 of 11

Re: Cannot Send emails on my non BT email account

Tried this. Still not being able to send emails. Does it have to do with that my suite is Windows Vista?
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Aslansman
Beginner
332 Views
Message 6 of 11

Re: Cannot Send emails on my non BT email account

Tried this. Does not seem to work. Still not being able to send emails.
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Distinguished Sage
Distinguished Sage
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Message 7 of 11

Re: Cannot Send emails on my non BT email account


@Aslansman wrote:
Tried this. Still not being able to send emails. Does it have to do with that my suite is Windows Vista?

Should not make any difference. The BT help page does give settings for Windows mail.

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Aslansman
Beginner
330 Views
Message 8 of 11

Re: Cannot Send emails on my non BT email account

Did not help me at all
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Aslansman
Beginner
327 Views
Message 9 of 11

Re: Cannot Send emails on my non BT email account

Thanks anyway for your help
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Distinguished Sage
Distinguished Sage
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Message 10 of 11

Re: Cannot Send emails on my non BT email account

You can always use webmail until you get it sorted.

 BT e-mail Login

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