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cdfletch01
Aspiring Contributor
1,103 Views
Message 1 of 3

Cannot access e mail

I use 2 devices to access my bt e mail via BT broadband (A Lenovo laptop and a Samsung tablet). All was OK till yesterday when I tried to log in to e mail and after entering the passwords I was presented with the message " This page isn't working. Signin1.bt.com didn't send any data. ERR_EMPTY_RESPONSE." 

This is the same on both devices, although I know my e mail is live because I can still read emails using my mobile. 

Talked with BT support this morning and other than the obvious solutions of turning things on and off they could not offer a solution.

Can anybody help 

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2 REPLIES 2
Dalandius
Aspiring Contributor
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Message 2 of 3

Re: Cannot access e mail

Second days I have not been able to read my BT mail (.talk21). I get the following message.
This page isn’t workingsignin1.bt.com didn’t send any data.
ERR_EMPTY_RESPONSE
I am using chrome Version 83.0.4103.116 (Official Build) (64-bit)
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Jellicle
Contributor
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Message 3 of 3

Re: Cannot access e mail

I too have been having this problem since yesterday. There is a thread started by another person here:

https://community.bt.com/t5/Email/BT-web-mail-log-in/td-p/2066239

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