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rick56
Aspiring Contributor
363 Views
Message 21 of 27

Re: Cannot access email via BT.com

me too yet again

 

although just received email through outlook - strange

Happy to post here, especially if it helps anyone else.
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rick56
Aspiring Contributor
360 Views
Message 22 of 27

Re: Cannot access email via BT.com

yep access restored, only emails unread are topic notifications for this thread - doh

Happy to post here, especially if it helps anyone else.
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wedd1ng528
Aspiring Expert
320 Views
Message 23 of 27

Re: Cannot access email via BT.com

OK for you lot. I can still only receive emails on my BT account using Thunderbird but all attempts to send mail using Thunderbird fail as apparently my password is incorrect (I've changed it perhaps 6 times now over the last couple of days with the same result every time). Except that if I log on to bt yahoo I can both receive and send emails using the same (apparently incorrect on Thunderbird) password. Just what is going on BT?

 

Could we please have some sort of definitive statement from one of the Mods?

 

RW

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Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!
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Distinguished Sage
Distinguished Sage
313 Views
Message 24 of 27

Re: Cannot access email via BT.com

Check that the default outgoing  SMTP server is set to BT Internet.

 

Image2.jpg

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wedd1ng528
Aspiring Expert
310 Views
Message 25 of 27

Re: Cannot access email via BT.com

Yes it is but thanks for replying Keith. BTW just tried to send an email using the Email tag at the top of this page and again all works well using my allegedly incorrect password!!

 

RW

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!
0 Ratings
Distinguished Sage
Distinguished Sage
302 Views
Message 26 of 27

Re: Cannot access email via BT.com

Have you ticked the box "use secure authentication".

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wedd1ng528
Aspiring Expert
268 Views
Message 27 of 27

Re: Cannot access email via BT.com

Thanks gg30340 - I think I've tried just about every configuration possible of secure/non-secure/POP/IMAP etc etc. Today if I try to send an email I get a request to re-enter my password (as always over the past few days) but when I do that then the email is sent (unlike over the past few days where nothing would persude the email to be sent). As I said in another thread here I think I'll just go away for a week or so and come back when it has all been sorted.

RW

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!
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