cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
alchad
Aspiring Contributor
481 Views
Message 1 of 2

Cannot open links on emails.

Hi,

My other half (on BT mail) has just received an email from the RAC reminding her to renew her subscription and includes a "click here to renew" link, but when she tries to click on it nothing happens. There are also another couple of similar links in the email but again not clickable. I thought at firsat it might be a security issue, but cannot see/find any settings or preferences which might help.

Any advice?

Thanks

Alchad

0 Ratings
Reply
1 REPLY 1
JohnC2
Moderator
Moderator
451 Views
Message 2 of 2

Re: Cannot open links on emails.

Hi @alchad sorry that your other half is unable to open the links on the email. 

If they0 are still experiencing this issue are they accessing your email via an app and if so would they try accessing it via webmail and see if they work there?

cheers

John

0 Ratings
Reply