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Jane53
Beginner
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Message 1 of 2

Cannot reply to an email

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I cannot reply to an email on my computer using browser Firefox.  The page freezes and there is no send/discard button.  Someone suggested clearing my cache and cookies, which I have done but this has not made any difference.   This problem has only occurred since BT altered the appearance of the email pages which now seem to be webmail. 

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Cannot reply to an email

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Have you tried a different browser?

Have you checked that Firefox is up to date?

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