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pjobrien90
Beginner

on ‎18-07-2022 23h17

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Message 1 of 3

Cannot send bt emails at all via Outlook

iI only use Outllok to send/recieve,as webmail has not functioned for me  in years.

Recently,i noticed ema ils i have sent out are not reaching their detinations.I tried emailing my other

non BT email and still  nothing appears.However i can recieve mail on my BT internet account.

I have not made any changes to my email settings so i'm at wits end as too what the issue is.

 

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stevebrass
Recognised Expert

on ‎19-07-2022 10h10

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Message 2 of 3

Re: Cannot send bt emails at all via Outlook

Outlook on what device?

Are mails showing in a “sending” box/ folder. 

Has outlook been updated recently. 

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gg30340
Distinguished Sage
Distinguished Sage

‎19-07-2022 15h07 - edited ‎19-07-2022 15h07

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Message 3 of 3

Re: Cannot send bt emails at all via Outlook

Are you a BT Broadband customer or paying for your email through a BT Premium email account?

In order to try and diagnose what your problem is it would be necessary to be able to ensure that your webmail is working. Can you give details what the problem is with that.

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