This has been happening sporadicaly over the last few weeks. Accessed yesterday, not today.
Are you using a browser or an email client/app?
Are you on the BTMail service or the BTYahoo service? If you are not sure and if you manage to log onto your email account if you look at the BT logo if you see Yahoo anywhere it means you are on the BTYahoo service.
I am still on the yahoo format, started happening more & more now my wifi server keeps dropping out & its relatively new
Has anyone having this issue cleared the cache/cookies etc then tried - or even cleared, restarted and retried?
Just a thought. Cntrl f5 from memory does it.