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JohnHatter
Contributor
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Message 1 of 4

Cant sign into new email service

Been logging directly in BTYahoo for years. 

 

This evening redirected to BT login, enter details and the page just clears what I've entered, no message, nothing. 

 

So at the moment I cant log in?

 

Is just me?

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3 REPLIES 3
Guru
Guru
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Message 2 of 4

Re: Cant sign into new email service

Hi JohnHatter,

 

I have just tried logging into the BT webmail service via the new BT login portal and have just experienced what you have.

The login page just reloads when you click login.

 

I have raised this issue up.

 

In the meantime you can still login via http://mail.yahoo.com  to read your BTYahoo email.

Though this will cease to operate once the BTYahoo email service and BTYahoo services no longer operates and are replaced by the new BTemail and associated services.

 

Cheers


jac_95 | BT.com Help Site | BT Service Status
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Community Manager
Community Manager
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Message 3 of 4

Re: Cant sign into new email service

Hi guys,

There was a problem with this for short period of time last night but it’s now been fixed, if you’re still affected by this issue please post back and we'll look into this further.

Thanks,

Stephanie
Community ModeratorStephanie
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Guru
Guru
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Message 4 of 4

Re: Cant sign into new email service

Thanks Stephanie 🙂

 

All working now.

 

Cheers


jac_95 | BT.com Help Site | BT Service Status
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