<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
BT, for the love of all that's holy, PLEASE can you stop censoring emails??? That's not your job. We're not North Korea, China, or Russia. Your job is when I hit the send button, is to darn well send it...