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mday36
Beginner
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Message 1 of 3

Change BT Mail password

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Can anyone direct me to how I change my BT Mail password?

When I go into my account settings, the email address is greyed out and there is no option to change the password.

BT mail  settings.JPG

I then followed some out of date guidance on the BT mail support page to change the password through BT ID, but the page is not available due to a technical error:

BT ID.JPG

How are users supposed the keep their email accounts secure if there is no reliable way to change passwords?

Many thanks,

 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Change BT Mail password

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Login to your email, at the top right click on your address and select Account Info, that will take you to the change password screen.

mailpassword.jpgmailpassword2.jpg

mday36
Beginner
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Message 3 of 3

Re: Change BT Mail password

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👍Thank you

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