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JimboAlfie
Aspiring Expert
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Message 1 of 5

Change favourite email

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Can anyone tell me how to please change one of my sub emails that I got for myself last night in my account.
I have read that I can't do this . That a moderate has to do this.
Many thanks
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4 REPLIES 4
BT Email Expert
BT Email Expert
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Message 2 of 5

Re: Change favourite email

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Whilst you can't remap an existing email address to a new email address you can have up to 11 email addresses, so I'd suggest you create a new email address then delete the one you don't want. You can do this from bt.com, click on mybt, sign-in go to manage my extras, select manage email and then 'create new email address'

 

hope that helps.

Simon.

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JimboAlfie
Aspiring Expert
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Message 3 of 5

Re: Change favourite email

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Thanks for your message.
I may have asked my question wrong, I have created a new email on my BT account and beside it says Favourite email . I wanted to know if the favourite can be changed as I have a one in use that I have had for years when I started with .Maybe it does not matter?
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Change favourite email

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Just select the one you want to make favourite. It only affects which address is displayed first in webmail. If you don't use webmail, it's pointless.
JimboAlfie
Aspiring Expert
513 Views
Message 5 of 5

Re: Change favourite email

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Ok many thanks for the help
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