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JimboAlfie
Aspiring Expert
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Message 1 of 5

Change favourite email

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Can anyone tell me how to please change one of my sub emails that I got for myself last night in my account.
I have read that I can't do this . That a moderate has to do this.
Many thanks
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BT Email Expert
BT Email Expert
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Message 2 of 5

Re: Change favourite email

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Whilst you can't remap an existing email address to a new email address you can have up to 11 email addresses, so I'd suggest you create a new email address then delete the one you don't want. You can do this from bt.com, click on mybt, sign-in go to manage my extras, select manage email and then 'create new email address'

 

hope that helps.

Simon.

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JimboAlfie
Aspiring Expert
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Message 3 of 5

Re: Change favourite email

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Thanks for your message.
I may have asked my question wrong, I have created a new email on my BT account and beside it says Favourite email . I wanted to know if the favourite can be changed as I have a one in use that I have had for years when I started with .Maybe it does not matter?
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Change favourite email

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Just select the one you want to make favourite. It only affects which address is displayed first in webmail. If you don't use webmail, it's pointless.
JimboAlfie
Aspiring Expert
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Message 5 of 5

Re: Change favourite email

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Ok many thanks for the help
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