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Newbie
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Message 1 of 5

Changing email to gmail?

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Ok so, my dad has the problem where he wants to change broadband providers but he is unable to as he cannot change email (~~~@btinternet.com).. how can he change email to something like gmail without having to change every one of his accounts that he has(This is not possible as he has too many)? 

He does not want to spend money JUST to keep the email either so that is not an option either

Any help or infomation would be great thanks!

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Changing email to gmail?

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If he stops being a BT Broadband customer his BT email account will be downgraded to the free BT Basic email service.

See link about what that means.

https://www.bt.com/help/email/bt-email-products

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Newbie
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Message 3 of 5

Re: Changing email to gmail?

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It says here:
Webmail only access via www.bt.com – no client or mobile access allowed
Now, as he has an ipad and uses the email app is this not a thing he can use anymore?
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Changing email to gmail?

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He can use a web browser on his iPad.

If he wants full access with an email app he will need to pay £7.50 a month or stay as a BT Broadband customer.

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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Changing email to gmail?

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Will not be able to use the app to go to email but will need to use the browser on iPad to go to BT.COM and access email from there



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