Please can somebody give me an idiot's guide to changing my settings, as I cannot get my e-mails to appear. My e-mails were fine until BT changed something, now I cannot see anything!!!
Solved! Go to Solution.
Just follow instruction
This link explains what the change from BTYahoo to BTMail entails and what settings you need to change and how to do it by following the sub-link "Get set up guides"
Changing the settings only applies if you are using an email client/app. If you use a web browser there are no settings that you need to change but you must use the BTMail log on page and not the Yahoo log on page.
How are you accessing your email - app, web browser or email client? Using pop3 or imap?
You should clear your browsers history and cookies then use the BTMail link that I posted to log onto your email.