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LorinBelcher
Beginner
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Message 11 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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Thanks for your help, but how do I do that? Nothing shows up on my e-mail page !! And there is nowhere to clear browsers history/cookies
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gg30340
Distinguished Sage
Distinguished Sage
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Message 12 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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It depends on what browser you are using as to how you clear the history. If you do an Internet search "how to clear history" for the browser you have you will find how to do it.

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LorinBelcher
Beginner
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Message 13 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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I cleared by Chrome browser of history/cookies and tried the link - nothing, still says loading!!
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gg30340
Distinguished Sage
Distinguished Sage
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Message 14 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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Are you now getting the BT logon page and not the Yahoo log on page?

 

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LorinBelcher
Beginner
205 Views
Message 15 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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I am trying to access my emails via the BT mail site and when I click on inbox it says loading for ages and eventually "no attachment found"?
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gg30340
Distinguished Sage
Distinguished Sage
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Message 16 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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When you get logged on, go to the "Change View" at the right hand side. Click on it and click on one of the "Preview Panes".

Do not click on the "attachment view".

Is your inbox now showing correctly?

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LorinBelcher
Beginner
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Message 17 of 17

Re: Changing my settings to access my bt yahoo e-mail account

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Yes, amazing, thanks so much!!! Should it be OK now???
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