I have a problem with a btinternet email account, I used to be able to get my attachments (particularly word documents) to automatically open with Microsoft word when ever I clicked on to the attachment, but now it seems to automatically download to my hard drive when all I want to do is view it. I am using Chrome, I have also uninstalled chrome and reinstalled it, but it does not seem to have fixed it, can someone help please!
Don't know why it's doing that in Chrome. If you use Internet Explorer or Firefox it opens in Word without saving first.
Thanks for the reply, do you use btinternet mail? Could you check out what happens when you try download a word attachment in chrome, would be much appreciated.
I spoke to the webchat service, which was useless! The said it should automatically download, then I posed the question of why it automatically opened via chrome before. Then they said it should come up with the option to 😐
Looks like Chrome strikes again. Just sent a test mail, Chrome downloads it rather than opens it. Suspect the solution is in Chrome's hands.
OK with Opera as well as Firefox and IE11.