cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Parsonbury
Beginner
622 Views
Message 1 of 2

Connecting Outlook to BT

If I set up my btinternet.com email in outlook, outlook automatically populates with mail.imap.yahoo.com and mail.smtp.yahoo.com.  I discovered this when after a month that stopped working.  Impossible however to reconnect uing the recommended mail.btinternet.com for both servers, 993 and 465 ports and SSL and SMTP enabled, all as recommended by BT on web.  Their Help Desk on one occasion said to use 993 for both ports and wait 24 hours.  Of course, that didn't help.  Mircosoft said there is a problem between BT and Yahoo.  I'll say.  BTW problem only on laptop:  tablet and smartphone apps both work fine as does Mail in Windows10.  So what's going on and who is to blame?

0 Ratings
Reply
1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage
613 Views
Message 2 of 2

Re: Connecting Outlook to BT

Don't let Outlook set up the account automatically, set it up manually.

0 Ratings
Reply