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Carole8
Beginner
365 Views
Message 1 of 3

Contacts List

Half of my contacts are missing since a recent upgrade you did.  How do I get them back?  This is also an issue with other people I know.

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2 REPLIES 2
358 Views
Message 2 of 3

Re: Contacts List

Same with me.  New system has deleted all my customer lists. Has deleted some current e-mail addresses and inserted some old e-mail addresses.  I received NO WARNING this would happen. I have now lost customers and spent six hours so far trying to get current e-mail addresses back in my system and create new lists.  BT you are a disgrace, such incompetency is unbelievable.  Cannot estimate what this has cost me. 

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Carole8
Beginner
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Message 3 of 3

Re: Contacts List

Have still not got my Contacts back.

Is this an acceptable way to treat your customers BT?

Your just roll out a replacement to Yahoo and miss half the data from my account. 

Was this not tested beforehand?

If this was a commercial roll out you would be paying penalties by now.

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