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YATT
Beginner
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Message 1 of 13

Contacts

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I want to list my contacts by surname rather than first names. There used to be a choice available. At the moment with new improved BT Mail it seems like you can only list by first names. Any advice about how I can return to listing by surnames - and a list which doesn't fold away contacts when there are more than 4 names under any particular letter of the alphabet. Any help / advice much appreciated.

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gg30340
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Message 2 of 13

Re: Contacts

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Log onto your email and click on the contacts button. When the page loads go to the colum where the alphabet is listed. You will see a "down arrow"  Click on that and select "last name".

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YATT
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Message 3 of 13

Re: Contacts

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Thanks very much for your quick reply. Unfortunately I'm unable to locate any down arrow. This is a new BT display inflicted on me as of yesterday and the only arrows I can see are downward arrows aimed to display hidden addresses under the letter A.
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licquorice
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Message 4 of 13

Re: Contacts

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contacts.jpg

gg30340
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Message 5 of 13

Re: Contacts

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Contacts.PNG

licquorice
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Message 6 of 13

Re: Contacts

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Snap

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YATT
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Message 7 of 13

Re: Contacts

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Thanks again for your help. Unfortunately the screen display I have is still labelled BT Yahoo which does not have the same layout as you've sent me.
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licquorice
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Message 8 of 13

Re: Contacts

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But you said you were on the new BTMail not BTYahoo.

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gg30340
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Message 9 of 13

Re: Contacts

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@licquorice wrote:

But you said you were on the new BTMail not BTYahoo.


That's what I read as well.

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YATT
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Message 10 of 13

Re: Contacts

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Thanks so much for your help. Sorry if I confused you. I'm confused myself. Yesterday I was told my Yahoo email was no longer operative so what I am working on is purely BT as I understand it. But my layout display still reads BT Yahoo.
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