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Message 1 of 8

Create additional emails address

I have the premium email account, but I do not see the option to create a new email address when I go into “manage” from the email address.

I have seen a few people with the same problem, but the resolution seems to be the mods doing something clever!!!

 

can anyone help?

thanks in advance

angus

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7 REPLIES 7
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Message 2 of 8

Re: Create additional emails address

You need to log onto your MyBT and go to "Your Products" then "Email manage" and create the new email accounts from there.

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182 Views
Message 3 of 8

Re: Create additional emails address

Thanks for response, but I've been there and no such option appears.

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178 Views
Message 4 of 8

Re: Create additional emails address

I have absolutely no idea why you would want to lock yourself into paying an ISP purely for an email address any further than you already have.

Just create a Gmail or Outlook (Hotmail) address

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Message 5 of 8

Re: Create additional emails address

Have you tried contacting the BT Premium email team on 0808 100 6778. They should be able to help.

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Message 6 of 8

Re: Create additional emails address

Had the email 25 years and it is linked to my wife's business.

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154 Views
Message 7 of 8

Re: Create additional emails address

Yes, I can understand why you want to keep the original address, but not why you would want to make it even harder to break the link by adding a further address.

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Message 8 of 8

Re: Create additional emails address

I guess that is next. Thanks.

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