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bamptonheritage
Beginner
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Message 1 of 2

Customer Care possible scam emails

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For about 2 weeks I am getting regular emails from CUSTOMER CARE - but the emails associated with it is a private email - the email tells me I have emails returned because of no syncing and then today it was about changing to a newer version of BT email.

The link they give to log is in BT colours, but doesn't look genuine. I have reported it to scam dept and have tried to block the email, but it then comes back with another persons email attached.

 

anyone else getting these. are they a scam? how do I stop them

 

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RobbieMac
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Re: Customer Care possible scam emails

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Hi @bamptonheritage 

Welcome to the Community and thanks for your post!

I'm sorry that you've received those suspicious emails.  These are known as phishing emails and we have seen an increase in reports of phishing attempts.  Have a look at this link which has more info - What is a phishing scam?  Is the email I received genuine?

Cheers,

Robbie

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