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derekdel
Aspiring Expert
848 Views
Message 1 of 5

Debt Collection letter from BT!

Just had an email from BT stating that my DEBT (which I knew nothing about) has been passed to a debt collection agency. According to this email BT have sent several reminders. I have received nothing from them since I cancelled my account in May 2016. This Email says that charges have been added to my account also. This is yet another problem I am having to sort and I am not even a customer anymore. Can anyone give me som advice on how to get this dealt with.

 

If a mod could pick this up please before I take legal action against BT......

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
843 Views
Message 2 of 5

Re: Debt Collection letter from BT!

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Distinguished Sage
Distinguished Sage
828 Views
Message 3 of 5

Re: Debt Collection letter from BT!

Try the BT Premium email help on  Live Chat

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derekdel
Aspiring Expert
824 Views
Message 4 of 5

Re: Debt Collection letter from BT!

I just sat on hold for 34 minutes after having the joy talking to one of the typical BT call centers to be CUT OFF.

 

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derekdel
Aspiring Expert
818 Views
Message 5 of 5

Re: Debt Collection letter from BT!


@gg30340 wrote:

Try the BT Premium email help on  Live Chat


I have already tried that route, for some reason there are two seperate account numbers from two seperate adress locations that I moved away from years ago but I have had account opened up after I left. Its not looking good TBH and I dont need this right now.

 

Thanks BT

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