cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
743 Views
Message 1 of 5

Deleted email address -how long to delete from my account

Go to solution

How long does it take for an email address to be deleted, to not show on my account, so I have that space free again, to create another address ?

I have used 9 out of 10 additional email addresses allowed, so I only have 1 free space to play with.

I created an additional email address and deleted it later, but it is still showing in my list of email addresses in Manage BT Email.
It is also still showing I have used all available addresses.

How long does it take for an email address to be deleted from my account  ?

0 Ratings
Reply
4 REPLIES 4
Highlighted
Moderator
Moderator
734 Views
Message 2 of 5

Re: Deleted email address -how long to delete from my account

Go to solution

@jacks it takes up to 60 days, the email system allows you to recover the email up to 60 days after its permanently deleted.

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
734 Views
Message 3 of 5

Re: Deleted email address -how long to delete from my account

Go to solution

Once an email address has been deleted you have 60 days that you could recover it should you want before it is permanently deleted therefore I suspect it will be 60 days before you will see your number of available email addresses increase.

0 Ratings
Reply
Highlighted
Aspiring Contributor
717 Views
Message 4 of 5

Re: Deleted email address -how long to delete from my account

Go to solution

That doesn't make sense, the email address is still active, still showing in  my account.

It doesn't show anything different in its status,  like a Deleted/Suspended/Inactive -Pending status.

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
710 Views
Message 5 of 5

Re: Deleted email address -how long to delete from my account

Go to solution
0 Ratings
Reply