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Message 1 of 9

Deleted email addresses have reappeared

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Six months ago three email addresses that I didn't use were deleted with the help of one of the Mods.

These three email addresses have now re appeared in my Account.

Nothing I do deletes the addresses, could someone help me again.

Thanks

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Message 2 of 9

Re: Deleted email addresses have reappeared

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Hi @WelshLady1  welcome back and sorry these email addresses have reappeared. I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

cheers
John

 

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Message 3 of 9

Re: Deleted email addresses have reappeared

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Thank you John I've replied to your private message with the information you asked for

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Message 4 of 9

Re: Deleted email addresses have reappeared

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Hi @WelshLady1,

Thank you for sending  in your details. One of the team will be in touch in the next day or two.

Thanks

PaddyB

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Message 5 of 9

Re: Deleted email addresses have reappeared

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Hi @WelshLady1  thanks for sending over the details. It's strange that they have reappeared. I'm checking this with our email experts and will update you as soon as I hear back.

cheers
John

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Message 6 of 9

Re: Deleted email addresses have reappeared

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Thank you John and Paddy for your help

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Message 7 of 9

Re: Deleted email addresses have reappeared

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Hi @WelshLady1  The email team have got back to me now to confirm they have deleted the requested emails addresses again. Please can you login and check and post back to let me know.

Cheers
John

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Message 8 of 9

Re: Deleted email addresses have reappeared

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Hi John

The addresses have now been deleted. Please thank the team for me and thanks for your help once again.

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Message 9 of 9

Re: Deleted email addresses have reappeared

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Hi @WelshLady1,

Thank you for posting back and confirming the email address has been deleted. The team is always happy to help Smiley Happy

Cheers

PaddyB

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