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Addy
Contributor
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Message 1 of 5

Deleted email addresses still showing

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Hi,

Not a solution but I have two deleted email addresses which show as Pending delete and under options it states the email address was deleted in July last year and will be removed by August 2018. It also mentions -274 days to reactivate. It would be useful if they could be removed if only to tidy things up.

ta

Ade

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Deleted email addresses still showing

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Hi @Addy  I've moved your post to create your own thread. We'll be happy to help you with this. I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

Community ModeratorJohnC
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Message 3 of 5

Re: Deleted email addresses still showing

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Hi @Addy  thanks for sending over your details. The email addresses should now be removed. Please can you login and check all has been tidied up for you and post back to let me know.

Cheers
John

Community ModeratorJohnC
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Addy
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Message 4 of 5

Re: Deleted email addresses still showing

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Hi @JohnC2 ,

Sorry to delay in replying. I don't always log in to view posts in the community. I can confirm the deleted email addresses have been removed. Many thanks for your help

 

Ade

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Message 5 of 5

Re: Deleted email addresses still showing

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Thank you @Addy.

It's great to see everything has been updated now. I'll let @JohnC2 know 😁

Take care,

DanielS

Community ModeratorDannyS
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