Disappearing connection

[NikWatt1959]

Continually, my email connection keeps either dropping off, or I have to log on YET again.

This never happened before, I have been with BT since I first went online in my home - would you rather we used an entirely different company?

[NikWatt1959 · Accepted solution]

I can see every email still. MY problem (for being here) is that the BT Page seems to switch off and I have to log back in, any aideas?

[dhandley]

Sorry not seen this at all. By switch off I presume you mean it's logged you out ?

I use the bt mail client on my laptop and all seems ok. And I use both the Gmail client and standard Android mail client on my mobile all without issue.

Or until BT hiccuped 2 or 3 weeks ago and deleted everything.  Now got it all back after BT performed a recovery from backup.

[NikWatt1959]

I have the 'highest' level of email with BT. Might've been an idea to tell me?