Does anybody know why - when I click on an email to look at it - all I get is a blank page?? Sincerely hope this is NOT the way the "new system" is going to work. And yes, the email is then considered "read".
It's only happening on the same sub-account that's been struggling for a while. Apparently Yahoo appropriated the sub-account for a few weeks, adding extra adverts and then having the audacity of trying to get me to pay for fewer adverts on my BT email page! And now that the sub-account is apparently back with BT - I can't read my emails.
Would still appreciate an answer if anybody knows, but just came on to say that selecting the email, then hiding the advert, then hitting refresh seemed to work - I've actually been able to read them! Way hey!
Is the "changeover" going to fix this sort of thing?
Apparently Yahoo appropriated the sub-account for a few weeks, adding extra adverts and then having the audacity of trying to get me to pay for fewer adverts on my BT email page! And now that the sub-account is apparently back with BT - I can't read my emails.
What do you mean by the above statement? Why/ how would BT apprpriate an email account?
I have just had this happen to me. I ordered something on Amazon and could see the autoreply in the listing. Clicking on the email showed nothing.
Now the interesting but, if I looked at the source code I could see all the information contained in the email. So the email was received just not viewable. I was using webmail.
It gets even stranger I have just received a new email, same problem, but I could now read the Amazon one. To test I sent myself an email which again I could not see but it enabled me to see the previous email. STRANGE.
I have found another "Cure" if you right click and open in another tab you can then view the messages on the new tab.
Bt says on the website to change the password, did that guess what still get a blank page on some of the emails. Come on BT fix it.
Hi contacted Bt very helpfull and they solved it. Here is what to do use a Googe Chrome as your web browser, it worked first time for me just hope it keeps up.