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Distinguished Sage
Distinguished Sage
264 Views
Message 11 of 16

Re: Disappearing email

Did you try using compatability view in IE. It's the small icon in the address bar that looks like a torn page. Click on it and see if they view better.

mrtilly
Contributor
259 Views
Message 12 of 16

Re: Disappearing email

hi thanks, yes it also seems to work

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Bob1001
Aspiring Expert
253 Views
Message 13 of 16

Re: Disappearing email

No compatibility did not work but Firefox did. I don't usually use Firefox as although I like it a couple of sites I have to use for work are set to only recognise IE, and to be even more helpful they don't like IE 10 except in compatibility mode.

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n0n-g33k
Contributor
235 Views
Message 14 of 16

Re: Disappearing email

Yes, compatibility did work when my 'other method' failed.

This time.

Still have no idea why the other method worked yesterday or why compatibility worked today - or, for that matter, what's going wrong in the first place.

*sigh*

Maybe I should consider organising myself a "back-up" email account...if there is such a thing.

**Here today....blonde tomorrow**
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Distinguished Sage
Distinguished Sage
230 Views
Message 15 of 16

Re: Disappearing email

You could set up a gmail account and forward all your email to it. This would allow you to access your emails sent to your BTYahoo email from BT and gmail.

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Bob1001
Aspiring Expert
216 Views
Message 16 of 16

Re: Disappearing email

Or hope the new mail will be better, I am assuming rashly that BT will have spent some time on testing the email aspects rather than too much time on "enhancing the experience".

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