Downgrade from Premium to basic email

[johnmayne670]

Can I Downgrade from Premium to basic email and will I lose anything ? I do not have BT Broadband or a BT landline I just pay £7.50 a month for my email address. In these times I would like to just go to Basic.

[licquorice · Accepted solution]

Call the Premium mail team to downgrade 0808 100 6778

You will lose the ability to use mail apps or clients, basic mail is only accessible as webmail. You will also get adverts on the webmail page.