cancel
Showing results for 
Search instead for 
Did you mean: 
ypt
Aspiring Expert
551 Views
Message 1 of 8

Drop down list of email addresses missing from "Improved" email system

Hi folks,

 

BT Yahoo's log in screen had the option of a drop down list of email addresses allowing you to select the one you wanted - this was very handy if you used several email addresses or there was only one PC in the house and various members used it.

 

In the new improved email, there doesn't appear to have this option - you go into the main account (when you discover how) and the option is still ticked, but has no effect.

 

I wish BT would remember that "if it ain't broke don't fix it!"

 

I would be grateful to know if it is possible to still select from a list.

 

Michael.

0 Ratings
Reply
7 REPLIES 7
Distinguished Sage
Distinguished Sage
547 Views
Message 2 of 8

Re: Drop down list of emails missing from "Improved" email system

You will have to wait for the new BT e-mail, as that feature may be back.

 

0 Ratings
Reply
ypt
Aspiring Expert
540 Views
Message 3 of 8

Re: Drop down list of emails missing from "Improved" email system

Hi Keith,

 

Not sure if I've missed something - is there going to be a new "new" email system?

 

I'm now having to log in via the bt.com home page - although when I log out from the first email account, it takes me back to the BT.Yahoo log in screen to continue.

 

Michael

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
534 Views
Message 4 of 8

Re: Drop down list of emails missing from "Improved" email system

Yes there is, its coming very soon, once the field trial is over.

 

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
526 Views
Message 5 of 8

Re: Drop down list of emails missing from "Improved" email system

0 Ratings
Reply
Guru
Guru
525 Views
Message 6 of 8

Re: Drop down list of emails missing from "Improved" email system

Hi ypt,

 

Yes, BT are moving their email and associated services away from Yahoo! For more information on this please go to www.bt.com/newemail

 

The new BTemail service and platform will be provided by CP (Critical Path) and existing BT broadband customers will hopefully be migrated to the new email system and platform sometime in the near future once the field trials have been completed.

 

The BTYahoo login portal has been closed and you can now only login to your emails by the new BT email login portal on the http://www.bt.com website.

 

Cheers

 


jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
518 Views
Message 7 of 8

Re: Drop down list of emails missing from "Improved" email system

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
488 Views
Message 8 of 8

Re: Drop down list of emails missing from "Improved" email system

It does now appear that the service is now live, and yes, there is a dropdown list as shown on my website link.

The new BT Mail

 

Bear in mind, that it will be some time before everyone has been migrated. You may notice a lot of similarity to the Yahoo service.

 

0 Ratings
Reply