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Aspiring Contributor
951 Views
Message 1 of 5

E-Mail login gone crazy

My Email login has gone crazy. At Firebox login completed saved password in dropdown is wrong and full  of loads of garbage characters. Says somethng about secure Login.

It does work if I wait. Worried I have been hacked

4 REPLIES 4
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Distinguished Sage
Distinguished Sage
946 Views
Message 2 of 5

Re: E-Mail login gone crazy

There have been similar reports on the forum so it is unlikely you have been hacked.

https://community.bt.com/t5/Email/Email-passwords-being-generated/td-p/1998637

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Aspiring Contributor
827 Views
Message 3 of 5

Re: E-Mail login gone crazy

Well the problem hasn't gone away. So I guess the answer is no. But thanks.
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Aspiring Expert
812 Views
Message 4 of 5

Re: E-Mail login gone crazy

Clear cookies on your browser and try again? Google how to clear cookies on your browser - it’s quite straightforward. 

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Aspiring Contributor
648 Views
Message 5 of 5

Re: E-Mail login gone crazy

It just got worse. I tried to login and it rejected my correct password.

BT in denial. Blaming everything else. I guess I'll just have to bang in a complaint.

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