I have one of my e-mail accounts not receiving any e-mails since last night. I've logged on with web mail and also cannot compose a message to send. This is a sub account My main account is working OK. Anyone else experiencing any problems? Sending an e-mail from account A@btinternet.com to account B@btinternet.com and it never arrives
Solved! Go to Solution.
yes, not received an email since early hours today, would usually have had 10' of mails, tried sending from another non-bt address and not received. have also logged on to webmail ok, just not receiving.
did not realise till this evening, so have only just tweeted to @btcare, but they close at 9, so not expecting response tonight
Finally got through to e-mail support. Known problem which has been escalated. Not really expecting a fix before Monday!!
thanks for the update. odd can still log on ok and still send (confirmed received) just affecting receiving. cheers
I've seen similar issues, so I expect it's a server issue somewhere. Mine is still on Yahoo!, so extra info regarding if the account is still on BTYahoo or BTMail will be useful to see which is the culprit.
Received a phone call this morning from Bt Support checking if everything OK my end - WOW.