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shadders
Contributor
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Message 1 of 2

E-mail Client - Invalid Username or Password

Hi,

Was working last night, and no updates to the PC. For the main e-mail account associated with the BT broadband line, i cannot access the e-mails from Thunderbird. Error message is :

Sending of username did not succeed. Mail server mail.btinternet.com responded: Invalid user name or password

Can access BT e-mail via the web browser no issue.

Other secondary BT e-mail accounts can be accessed no issue.

Other non-BT e-mail accounts can be accessed no issue.

The e-mail passwords are different to the BT.COM login password.

Regards,

Shadders.

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shadders
Contributor
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Message 2 of 2

Re: E-mail Client - Invalid Username or Password

Hi,

Just tried to send an e-mail on the account :

Sending of the message failed.
Failed due to unexpected error 80004005. No description is available.
The message could not be sent using Outgoing server (SMTP) mail.btinternet.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again

Regards,

Shadders.

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