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dxbblue
Beginner
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Message 1 of 2

E-mail Problems

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In trying to send e-mails during the normal course of events I get the following e-mail sync error message:

Sorry, we couldn't send your message. The network address your device has been assigned is on an industry blacklist to prevent Spam. The problem should be addressed by your network service provider. Please try again later or use webmail.

I have contacted my current internet service provider (Olivenet in Spain) and they have responded with the following:

Good afternoon,

It seems that BT is blocking your IP 100.64.140.160 , in this case we need you to contact them and put it on there white list please. Thank you

Best regards

I do not know how to resolve this Catch 22 situation. Any ideas?

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: E-mail Problems

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You should try contacting the BT Postmaster to see if they can help.

postmaster@btinternet.com

 

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