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pianofiend
Newbie
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Message 1 of 4

E-mail problem

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Two days ago my folders disappeared then I can only see the most recent 15 e-mails...all the rest have gone from my inbox. I can delete nothing. Any suggestions as to how this can be corrected. Thanks

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Bushman27
Newbie
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Message 2 of 4

Re: E-mail problem

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Hello Piano Fiend - I have exactly the same issues that you've reported and they started at the same time as you. Like yourself, none of the task bar buttons (Archive   Move    Delete   Spam) function. I don't know how to resolve it so any help would be appreciated!

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pianofiend
Newbie
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Message 3 of 4

Re: E-mail problem

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I clicked on the google chrome top right hand three vertical dots...deleted browsing history...cookies...anything that could be deleted...then it worked on my BT e-mails! All the best

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Bushman27
Newbie
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Message 4 of 4

Re: E-mail problem

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Good morning!  I followed your advice and my email account all working nicely. After perhaps 19 years on the internet, this is the first time on a community site that I've got an answer that works to a problem. So thanks very much and have a nice day.

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