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pictonney
Beginner
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Message 1 of 3

EMAIL LOGIN

I have a BT ID and 2 factor authorisation setup and have 4 BT addresses set up many years ago.  While I can access the email addresses on my mobile easily I am unable to log in to any address through BT COM it keeps referring to 2 factor authorisation and log in with BT ID Have been running around in circles and getting nowhere.  Grateful for some help Many Thanks

p.s. I can log in to BT ID but cant see emails gives same run around.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: EMAIL LOGIN

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pictonney
Beginner
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Message 3 of 3

Re: EMAIL LOGIN

Thanks for the quick reply Using some of the links I have now realised that I have more than one BT ID  possibly 3 No idea how I changed to what I thought was a new ID a long time ago though it never seemed to work properly.  I can now access 3 of my emails under 2 BT IDs but a fourth does not seem to be linked as there may be an original one from nearly 18 yrs ago.  Bit of a mess I cant see an easy way to solve this or ascertain what my ID s are.  On one account I have no active emails but 4 emails (which I use all the time) are listed as given to friends and or family.  All a bit odd

 

 

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