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adam101
Aspiring Contributor
245 Views
Message 1 of 5

Email App Android - Buttons Disappear When Clicking On Email

Just wondered if other users have the same issue as me - when I click on an email on the Android app, the buttons disappear and it is white, so all that is on screen is the email itself.

Given that the update has fixed notifications for me, it would be good to get this final issue resolved.

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4 REPLIES 4
NeilO
Moderator
Moderator
226 Views
Message 2 of 5

Re: Email App Android - Buttons Disappear When Clicking On Email

Hi, @adam101 thanks for posting, are you experiencing that problem with the BT email app or the email app that was pre-installed on your phone? I haven't seen any other reports of the same problem with the BT email app.

Thanks

Neil

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adam101
Aspiring Contributor
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Message 3 of 5

Re: Email App Android - Buttons Disappear When Clicking On Email

@NeilO It is the BT Mail app.

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licquorice
Distinguished Sage
Distinguished Sage
215 Views
Message 4 of 5

Re: Email App Android - Buttons Disappear When Clicking On Email

I recommend you bin it and install a proper mail app.

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NeilO
Moderator
Moderator
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Message 5 of 5

Re: Email App Android - Buttons Disappear When Clicking On Email

Hi @adam101 I'll be happy to raise that issue with the app developers and will send you a private message so you can get in touch. 

Thanks

Neil

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