Just an observation of a peculiarity with BT e-mail and Ebay messages.
If a supplier or courier sends me an e-mail via Ebay and I try to read it in BT webmail the body only shows a grey bar across the top, sometimes with part of the message.
When reading in Microsoft Mail all the message is there.
I don’t know if this is a problem with BT or Ebay’s new method of forwarding the message.