Email Folders #

[bluewoolf]

I Have email folders Named #name. I can no longer access them move them delete them etc.?

[gg30340]

This was reported previously and the following reply was posted by the moderators.

• Folder naming convention – You have told us that the new email platform does not allow the use of certain special character and this is causing some problems. 
  • Our recommendation on using special characters in the naming of folders is to avoid special characters in folder names if possible or stick to characters within US-ASCII character set to reduce the risk of problems. # is useable but not currently at the start of a folder name.

Have you tried renaming the folders?

[bluewoolf]

Thank you for your swift reply.

Yes. The remaining folders work fine. Unfortunately I have 7 folders labeled with # as the first character. They appear at the start of the list of folders. They worked fine under Yahoo. Since the change they are inaccessible and produce an error each time I try to access them or their contents.

[gg30340]

Did you do as I mentioned in my last post and try to rename them without the # at the start?

[bluewoolf]

As I have already said I can NOT rename them. If I try to select them I get an ERROR