@ntfcdebswrote:
Hi,
I have received some emails that looked like they had come from the solicitors that I was dealing with at the time and was requesting payment. The solicitors have confirmed that they did not request payment and following investigation from their IT they had said that they can find the scammers used an old password (at least 2 years old) to access the account. Apparently it is common for scammers to access your account and then stay logged in until they find an opportunity to try to scam you. I have been advised to change the password on the account, which I have done and also to use another email. Is this correct that changing your password would not then throw out the scammers?
You've been told by the solicitors that their IT said the scammers had used an old password on your email account? And the scammers stayed logged in for 2 years?
This is complete hogwash - their IT need new personal. How would they know about your old passwords?
As an aside, changing password whilst the account is still logged in will not throw out the person on the account at the time.
Have a look again at the email address used by the scammers - it might not be exactly the same, with perhaps a letter different, including hard to spot lower case "L" and upper case "i" - l - I .
If they were requesting payment, always contact the solicitor direct (NOT using any phone number on the scam emails of course). Also if they say they changed their bank account numbers etc for bacs payment - this is a complete red flag immediately.
