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slupuwruri
Newbie
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Message 1 of 2

Email Password problems

I am having problems authorizing my BT email account using Windows Live Mail.  I get the following message:-

 

Unable to send or receive messages for the mail.btinternet.com account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90

Server Response: -ERR [AUTH] Incorrect username or password.

Server: 'mail.btinternet.com'

Windows Live Mail Error ID: 0x800CCC92

Protocol: POP3

Port: 110

Secure(SSL): No

 

My BT address works fine with Yahoo mail. 

The password is saved and has always worked fine up until yesterday  

I'm using Windows 7 and Windows Live Mail.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Email Password problems

this is a temporary thing and I have it happen on odd occasions then next time it is ok.  there have been post on the forum about this before and searching will find them.  just try again and it will be ok



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