Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
My email service has just been "upgraded". I have updated all settings on my iOS devices as per instructions received but now my email only connects to the bt email server if I am connected to a mobile/4G network. If I am connected to a wifi network, I get an error message saying the mail server is not responding & to verify I have entered the correct account settings. As soon as I switch back to 4G, it works fine. This means I can only use my email on my laptop & iPad if hot-spotted through my mobile!!
***UPDATE*** seems to work on wifi if connected through a VPN, but will not connect if VPN switched off????