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jeffb
Aspiring Contributor
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Message 1 of 4

Email account blocked

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Twice in two days my email account has been blocked  "Allegedly suspicious activity" going through the security question is no problem, it is when i have to change the passwords, no matter how many differnet passwords i choose, it comes up with cannot use that pasword, it has taken me 30 minutes to change three passwords, two of the acounts i dont even have or use now.  Is anybody else having this problem. God help me if it happens again tomorrow.

Thanks

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Email account blocked

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@jeffb I'm really sorry to see that you're having problems with your BT Email. Did you manage to get this sorted? If you need any help getting your passwords reset post back and let me know. 

Community ModeratorNeilO
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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jeffb
Aspiring Contributor
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Message 3 of 4

Re: Email account blocked

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Hi Neil0,

Yes sorry, everything seems to be fine now, must have been a system glitch somewhere, all back and working now.

Thanks
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Moderator
Moderator
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Message 4 of 4

Re: Email account blocked

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@jeffb wrote:
Hi Neil0,

Yes sorry, everything seems to be fine now, must have been a system glitch somewhere, all back and working now.

Thanks

Hi @jeffb 

Thanks for posting back to let us know that.  I am pleased to see that everything is back working again.

Cheers,

Robbie

Community ModeratorRobbieMac
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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