I've been using BT Yahoo Mail which now seems to be just BT Mail. Previously if I had an attachment on an email I would have the choice of previewing or downloading it. I still have that choice but the preview panel has disappeared and I cannot preview. I don't want to download every attachment I get so how can I get the preview panel back? Is this part of the BT email improvements??
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Thanks for the suggestion, but what's happened is that the preview panel on the right of the email has all but disappeared. When I click on "Preview", what's left of the panel shoots right and completely disappears so, no preview. It was working fine until a couple of weeks ago, round about the time I started being told that the system was moving from BT Yahoo, to BT.
Who told you that the system was moving from BTYahoo to BTMail because they are wrong. If you were on BTYahoo after 2014 you are still on BTYahoo.
If you go into the settings you can change the way the layout of the messages which may help.
All the message means is that you can no longer log on via the Yahoo log on page or the Yahoo server settings and you must use the BT server settings and BT log on page. It does not mean that you have been moved from BTYahoo to BTMail.