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Message 1 of 4

Email chains consolidated in my inbox

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Any thoughts gratefully received...

Since recent changes it seems that emails in a chain form one sender get consolidated in my inbox. For example, an email received 9 May is only visible in my inbox in the chain from the same sender dated 10 May.

The acute problem here is that the attachment to the 9 May email is no longer available in the 10 May email.

 

I have looked in Settings for an option to 'see each email in a chain separately', or suchlike, which is what GMail offers. But I can't find anything.

 

As i say I'd be very grateful for a steer. 

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Message 2 of 4

Re: Email chains consolidated in my inbox

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It's conversation view you are looking for in settings.

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Message 3 of 4

Re: Email chains consolidated in my inbox

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Log onto your email account using a web browser and go to "View" at the right hand side and single click Conversation view. A single click toggles it off and on.

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Message 4 of 4

Re: Email chains consolidated in my inbox

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Yes that has worked perfectly, many thanks

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